RETURNS & EXCHANGES: To request a return or exchange, please fill out the form below, providing your order number in the subject of your email.
If contacting us regarding an address change/ error - please subject email stated as "ADDRESS CHANGE" following your order number.
GENERAL CUSTOMER SERVICE : info@empathla.com
CUSTOMER SERVICE WORKING HOURS: monday-friday 10am-5pm PST. PLEASE ALLOW 48 HRS FOR OUR TEAM TO RESPOND.
Please note: we are not held liable for any customs fees in your country, holding times or incorrect shipping information provided.
