FREE US SHIPPING ON ORDERS OVER $300

CONTACT

RETURNS & EXCHANGES: To request a return or exchange, please fill out the form below, providing your order number in the subject of your email. 

If contacting us regarding an address change/ error - please subject email stated as "ADDRESS CHANGE" following your order number.

GENERAL CUSTOMER SERVICE : info@empathla.com

CUSTOMER SERVICE WORKING HOURS: monday-friday 10am-5pm PST. PLEASE ALLOW 48 HRS FOR OUR TEAM TO RESPOND. 

Please note: we are not held liable for any customs fees in your country, holding times or incorrect shipping information provided. 

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